Data Protection Policy Description and Notice

SIA “Elfarm Herbalshop” | WWW.INDIANHERBALS.EU Effective date: 25.05.2018

Indianherbals.eu (SIA Elfarm Herbalshop) complies with the requirements of the European Union General Data Protection Regulation (GDPR) No. 2016/679 in Latvia. Your personal data is safe with us!

SIA "Elfarm Herbalshop" provides you with the best user experience. Our goal is to inform you as clearly as possible about how and why we use your personal information. We receive information about you from various sources. Some of the information may be personal information that can be used to identify you (your name, surname, email address, phone number, or postal address). By using our website to purchase goods or services, you confirm that you understand the privacy policy and agree to its changes.

SIA "Elfarm Herbalshop" reserves the right to make changes to this data protection policy notice at any time, which are published on the WWW.INDIANHERBALS.EU website. Please read it again before making a repeat purchase. The privacy policy explains how SIA "Elfarm Herbalshop" processes your personal data when you use our website services. This policy provides you with information on what information we collect, how we use it, and how we protect it. The policy applies to all types of personal data processing on the Indianherbals.eu website. Detailed information on your data protection is provided below.

1. Collection and Use of Personal Data

SIA "Elfarm Herbalshop" collects information to provide better services and user experience. We remain responsible for data processing and the importance of confidentiality. SIA "Elfarm Herbalshop" collects personal data necessary to achieve your goal – purchasing goods, receiving services, or information. When making a purchase, providing personal data is mandatory, as it is impossible to complete the purchase without it.

Obtaining Information

You provide us with personal information (name, surname; phone number; email address; delivery address for goods or services) by registering for a service on our website, calling, or sending an email. Your personal data is automatically anonymized after the order is completed (delivery cancellation or return).

You specify the method for receiving information about our products and services (by SMS, postal address, or email). SIA "Elfarm Herbalshop" uses cookies (small files stored in your computer's browser) to ensure website functionality, remember your preferences, process purchases and advertisements, and obtain statistical data on page traffic, number, and time of visits to improve website efficiency. Enabled cookies provide you with a better experience and ease of use; they are not mandatory for the website's basic functions. You can delete saved cookies in your internet browser's settings by clearing your history.

SIA "Elfarm Herbalshop" can receive your personal information as a website user only from you personally and only if you use the website's services (order registration, contacting customer support, leaving reviews, or sending an email). Limited Liability Company “Elfarm Herbalshop” (legal address: Riga, Kr. Valdemara street 159, LV-1039; office address: Orlandovtsi dist., 11 Petar B. Velichkov St., Shop No. 3, 1225 Sofia, email: herbals@indianherbals.bg, hereinafter referred to as Herbals or We) is the data controller in accordance with the legislation of the Republic of Latvia and the European Union. Legal acts oblige us to protect entrusted information and privacy.

1.1. What information we collect We collect personal data about you if you choose to provide such information, for example, an email address or phone number for communication. You have the right to request access to your personal data, its correction or deletion, restriction of processing, the right to object to processing, and the right to data portability. You can withdraw your consent at any time. To fulfill your order, we may need your name, surname, address, personal code or date of birth, and identity document data. We request this data only for order fulfillment and delivery. Once you receive the goods, we delete your data (except where storage is required for quality assurance or legal compliance).

1.2. Automatically collected data SIA "Elfarm Herbalshop" may automatically collect data, including:

• IP address, browser type, and language;

• Access time and pages visited;

• Cookies and pixel tags.

2. Your Rights

SIA "Elfarm Herbalshop" provides you with rights to control your data:

• Access to your personal data;

• Correction or deletion of data;

• Withdrawal of consent;

• Filing objections;

• Restriction of data processing;

• Data portability.

  You can exercise these rights by contacting us at herbals@indianherbals.bg.

3. Third-Party Access to Data

SIA "Elfarm Herbalshop" ensures the security of your data and transfers it to third parties only when necessary (Service providers, IT support, Law enforcement). Third parties are obliged to ensure data security according to our instructions.

4. Data Security

We provide technical and organizational measures (encryption, security audits, access restriction) to protect your data from unauthorized access or destruction.

5. Data Retention Period

We store data as long as necessary to achieve processing goals or until you request its deletion. Afterwards, data is deleted or anonymized.

6. Contact Information

Email: herbals@indianherbals.bg Address: Orlandovtsi dist., 11 Petar B. Velichkov St., Shop No. 3, 1225 Sofia, Bulgaria